Terms of Service

1. Acceptance of Terms

By accessing or using Lumi Invites ("Lumi," "Service," "we," "us"), you agree to be bound by these Terms of Service ("Terms"). If you are using Lumi on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not use the Service.

2. The Service

Lumi provides a web-based platform that allows users to create, customize, and share digital event invitations. The Service includes:

• An invitation builder with customizable themes, modules, and design options
• Hosting of your published invitation at a unique URL
• Integration with WhatsApp for guest sharing and RSVP
• A countdown timer, Google Maps link generation, and Add-to-Calendar functionality
• A user dashboard for managing and editing invitations

3. Accounts and Registration

You may build an invitation without creating an account. An account is required to publish, save, and edit an invitation. You may create an account using Google OAuth, Apple OAuth, or email with a one-time code.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@lumi-invites.com if you suspect unauthorized access.

You must be at least 16 years old to create an account and use the Service.

4. Payments and Pricing

4.1 One-Time Fee

Publishing an invitation requires a one-time payment. As of the date of these Terms, the pricing is:

• Standard: $12.00 USD (or equivalent in your local currency), includes a Lumi watermark on the invitation.
• Premium: $29.00 USD (or equivalent in your local currency), removes the Lumi watermark and includes additional themes.

Prices are displayed in your local currency at checkout, powered by Stripe's Dynamic Currency Conversion. There are no recurring charges, subscriptions, or hidden fees. You pay once per invitation.

4.2 What You Get

Upon successful payment:

• Your invitation is published at a unique URL that remains live indefinitely (subject to Section 10).
• You may edit the content of your invitation at any time at no additional charge.
• The URL (slug) of your invitation is permanent and will not change when you edit the content.

4.3 Payment Processing

All payments are processed by Stripe, Inc. By making a payment, you agree to Stripe's Terms of Service. We accept major credit and debit cards, Apple Pay, Google Pay, and select local payment methods including PIX (Brazil), OXXO (Mexico), iDEAL (Netherlands), and others depending on your region.

4.4 Taxes

Prices may be subject to applicable taxes (such as VAT, GST, or local sales tax) depending on your jurisdiction. Where required, Stripe calculates and collects applicable taxes at checkout.

5. Refund Policy

Please also read our Refund Policy for full details. In summary:

• We offer a refund if there is a verified technical failure on our part that prevents your invitation from functioning, and we cannot resolve the issue within 48 hours of your report.
• We do not offer refunds for change-of-mind, typos you made when building the invite (you can edit these for free), or after the invitation link has been shared and accessed by guests.
• Refund requests must be submitted within 7 days of purchase to support@lumi-invites.com.

6. Your Content

6.1 Ownership

You retain full ownership of all content you upload or create using the Service, including photos, text, event details, and any other materials ("Your Content"). These Terms do not transfer any intellectual property rights to us.

6.2 License to Us

By uploading or submitting Your Content to the Service, you grant Lumi a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, display, reproduce, and transmit Your Content solely to the extent necessary to provide the Service to you and your guests. This license ends when you delete the content or your account.

6.3 Your Representations

You represent and warrant that:

• You own or have the necessary rights to all content you upload.
• Your Content does not infringe any third party's intellectual property, privacy, or other rights.
• You have obtained all necessary consents to include photos or information about other people in your invitation.
• Your Content does not violate any applicable law.

7. Acceptable Use

You agree not to use the Service to:

• Upload, post, or transmit content that is unlawful, harassing, defamatory, obscene, fraudulent, or invasive of another's privacy.
• Send unsolicited communications or spam.
• Impersonate any person or entity, or falsely represent your affiliation with a person or entity.
• Collect or harvest personal data of other users without their consent.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service.
• Use automated tools (bots, scrapers, crawlers) to access the Service without our prior written consent.
• Introduce malware, viruses, or any other malicious code.
• Attempt to bypass, disable, or interfere with security features of the Service.
• Use the Service in any manner that could disable, overburden, damage, or impair the Service.
• Create invitations for events that promote violence, hatred, discrimination, or illegal activity.
• Resell, sublicense, or commercially exploit the Service without our written permission.

8. Intellectual Property

The Service, including its design, code, themes, templates, logos, trademarks, and all other materials provided by Lumi (excluding Your Content), are owned by or licensed to Lumi and are protected by applicable intellectual property laws. The "Lumi" name and the ✦ logo are trademarks of Lumi Invites.

Nothing in these Terms grants you any right to use our trademarks, trade names, logos, or domain names without our prior written consent.

9. The Lumi Watermark

Standard tier invitations ($12) display a "✦ lumi · Create your own smart invite" watermark at the bottom of the published invitation page. This watermark:

• Is part of the Standard product and cannot be removed without upgrading to the Premium tier ($29).
• Links back to the Lumi website.
• May not be obscured, hidden, or modified using CSS, JavaScript, browser extensions, or any other means on the Standard tier.

Attempting to remove the watermark without paying for the Premium tier is a breach of these Terms and may result in account suspension.

10. Suspension and Termination

10.1 By You

You may delete your account at any time from your dashboard or by emailing support@lumi-invites.com. Deleting your account will unpublish your invitations and remove your data in accordance with our Privacy Policy. Payments are non-refundable upon account deletion unless a refund is otherwise due under Section 5.

10.2 By Us

We reserve the right to suspend or terminate your account and remove any of Your Content, without notice, if we reasonably believe that:

• You have materially breached these Terms.
• Your use of the Service creates legal or reputational risk for Lumi.
• Your account is being used fraudulently or for illegal purposes.
• Continuing to provide the Service to you would violate applicable law.

Where possible and not prohibited by law, we will provide notice before termination and an opportunity to cure the breach.

10.3 Service Discontinuation

We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time. If we discontinue the Service entirely, we will provide at least 30 days' notice and a mechanism for you to export your invitation data. We will not provide a refund for discontinuation unless required by applicable law.

11. Third-Party Services and Links

The Service integrates with or links to third-party services including Google Maps, WhatsApp, Stripe, Supabase, and others. Your use of those services is governed by their respective terms and privacy policies. We are not responsible for the content, practices, or policies of third-party services.

The RSVP feature opens WhatsApp with a pre-filled message. By providing a WhatsApp number in your invitation, you consent to guests using that number via WhatsApp. We do not control or have access to WhatsApp messages.

The cash fund / gift registry feature links to external payment services you configure (PIX, Venmo, PayPal, UPI, etc.). All transactions through those services are between you and your guests. Lumi does not process, handle, or take any portion of those funds.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that: (a) the Service will meet your requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) any errors in the Service will be corrected; or (d) the results obtained from using the Service will be accurate or reliable.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUMI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

IN NO EVENT SHALL LUMI'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO LUMI IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $50 USD.

Some jurisdictions do not allow the limitation of liability for certain types of damages, so the above limitation may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Lumi and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) Your Content; (b) your use of the Service; (c) your violation of these Terms; or (d) your violation of any third party's rights.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction], without regard to its conflict of law principles.

For users in the European Union: Nothing in these Terms affects your rights as a consumer under the law of your country of residence.

For users in Brazil: These Terms are subject to the Brazilian Consumer Protection Code (CDC) where applicable.

We encourage you to contact us first at support@lumi-invites.com to resolve any dispute informally. If a dispute cannot be resolved informally within 30 days, either party may pursue formal legal remedies.

16. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page with a new "Last updated" date. For material changes, we will notify you by email at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

If you do not agree to the revised Terms, you must stop using the Service before the effective date of the changes.

17. Miscellaneous

• Entire Agreement: These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and Lumi regarding the Service.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
• Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations without restriction.
• Language: These Terms are written in English. Where translated versions exist, the English version controls in the event of any conflict.

18. Contact

For questions about these Terms:
Email: support@lumi-invites.com